Frozen-food trading · AI automation
Orders that read themselves
AI reads the order once. People check instead of type.
- AI automation
- Operations
How an order travelled
- WhatsApp / email
- Keyed by hand
- Keyed again
- Dispatch
Master data lived in one person's head.
What we found
Every role that touches an order, we mapped before proposing anything. We also read a competing quote and named where it would lock the business in.
What we changed
- AI reads the order
- Dispatch
- Integration
People check instead of type. Dispatch runs on clean orders. Integration sits on data the team trusts, and the master data lives in the system, not in one head.
