Tutoring centre
A safe pair of hands
A platform built by someone else, now understood and looked after.
- Software
- Cloud
The facts
- Client
- A tutoring centre
- Work
- Software, Cloud
Before
A custom platform for students, lessons and invoices, running on one server, built by someone else. Nobody on the inside knew all of it.
What we did
A full audit of the system and of where it runs. Email delivery moved to a service that arrives. Everything we found written down, so the centre owns the knowledge, not a person.
Before
A custom platform for students, lessons and invoices, built by someone else, on one server.
After
Audited, understood, looked after. Email that arrives. A backlog worked through in order.
We stay on
We stay on. The backlog is kept in the open and worked through in order, so nothing is inherited twice.